Return, Refund and Exchanges
Introduction: At Fitsique, we are dedicated to providing our customers with the highest quality sports nutrition and wellness products. Due to the nature of our products as food items, we adhere to a strict no cancellation and no refund policy.
Policy Details:
No Cancellation After Order Placement: Once an order is placed on our website, it cannot be cancelled. We process orders quickly to ensure fast delivery, which means once an order is confirmed, it immediately goes into the preparation and shipping process.
No Refunds: We do not offer refunds on any products ordered through our website. This policy is in place due to the perishable and consumable nature of our products, which cannot be restocked or resold once they leave our facility.
Product Quality and Satisfaction: While we do not offer refunds, we stand by the quality of our products. If you receive a product that is damaged or defective upon arrival, please contact us within 24 hours of receipt with photographic evidence. We will evaluate these cases on an individual basis and strive to ensure your satisfaction.
Shipping Issues: If your product does not arrive or is lost in transit, please contact us. We will investigate the issue with our courier services. However, please note that Fitsique is not responsible for parcels lost or damaged during transit.
Contact Information: For any questions or concerns regarding your order, please contact us at [Your Contact Email/Phone Number]. Our customer service team is dedicated to assisting you.
Acknowledgment: By placing an order on our website, customers agree to this no cancellation and no refund policy. This policy is clearly stated at the time of purchase and is intended to uphold the quality and safety standards of our products.
Conclusion: Fitsique values your business and trusts that our customers understand our need for a strict cancellation and refund policy. We are committed to providing you with the best sports nutrition and wellness products, and we appreciate your understanding of our policies.
No Return Policy:
At Fitsique, we maintain a strict no return policy. This policy is crucial due to the perishable and consumable nature of our sports nutrition and wellness products. Once a product has been dispatched from our facility, we cannot accept returns under any circumstances. This ensures the highest standards of safety and hygiene for our products. Our customers can be assured that all products received are fresh and have not been previously dispatched to other customers.
Reasons for No Return Policy:
Hygiene and Safety: Due to the nature of our products being consumable, returns could pose health risks and compromise the quality and safety of our products.
Product Integrity: We ensure that all products are in perfect condition when they leave our facility. Accepting returns could potentially disrupt this assurance.
Regulatory Compliance: Our adherence to food safety regulations and guidelines prevents us from accepting returned food items.
Customer Assurance:
Despite our no return policy, our commitment to customer satisfaction remains unwavering. Should you have any concerns about the products you receive, please reach out to our customer service team. We are always here to assist and address any issues related to the quality or condition of our products upon arrival.
Acknowledgment and Understanding:
By making a purchase from Fitsique, customers acknowledge and agree to our no return policy. This policy is a part of our dedication to maintaining the highest quality and safety standards of our products.
